Update on the WV e-Directive Registry
Since its inception in October 2010, the Registry has received over 22,000 forms. In the last year the percent of forms received each month is up over 30% with the largest increase in POST forms which are up over 40% per month. There are now 50 institutions or agencies including hospitals, nursing homes, home care agencies, hospices and private practice physician offices that have obtained Registry use status and the number is increasing every month. The West Virginia Center for End-of-Life Care staff are often called with the four questions that appear below and their answers. The Center encourages you to submit advance directive and medical order forms (DNR card and POST forms) to the Registry so that your patients’ treatment wishes will be known and honored.
Recently received questions about the Registry –
1. Must I be a Registry user to submit forms to the Registry?
No, you do not need to have access to the Registry to submit forms. You can submit DNR cards, POST forms, advance directive documents, surrogate selection forms, guardianship papers, and durable powers of attorney with a health care clause by FAX to the Registry. You can also call the WV Center for End-of-Life Care during regular business hours (877.209.8086) if you are searching for an advance directive, medical order, or other document. We do, however, encourage you to complete the documents necessary to access the Registry on your own.
2. Can I still obtain documents from the Registry while I am waiting for my facility to complete the documents necessary for Registry access?
Treating health care professionals can request Registry documents from 8:00 am – 4:30 pm Monday through Friday by sending the request on your facility FAX cover sheet or letterhead, the face sheet from the patient/resident chart from your facility, and a signed copy of the Health Care Provider Request for Registry Information that can be found on the e-Directive Registry page of the WV Center for End-of-Life Care website (www.wvendoflife.org) or clicking on the link in this answer.
3. If my facility is considering signing up for full service with the WV Health Information Network (WVHIN), can we sign up for Registry access while we are waiting for the additional documents to be completed?
Yes, you can sign up for the Registry individually. Access to the Registry requires the completion of the WVHIN Participation Agreement, WV e-Directive Registry Agreement, and the Business Associate Agreement. If you are considering services other than the Registry, contact the WVHIN offices at 304-558-4503 for assistance.
4. Can my facility have more than one Authorized Administrator to assign usernames and passwords to the Registry?
Yes, you can. Several facilities have done this because of an anticipated extended medical leave of one Administrator. New Registry users can be provisioned in a timely manner and employees who leave the facility can have their access removed.
Toll-free number – 877-209-8086
WV e-Directive Registry – FAX 304-293-7442
Supported by funding from the WV Department of Health and Human Resources